Team Aichemist’s solution aims to reduce hotel staff workload through automation and AI.

AI took centre stage at the Agentforce Hackathon 2025 during TrailblazerDX in Bengaluru, where a Chennai-based team from Bounteous x Accolite Salesforce claimed the grand prize of ₹50 lakhs. Their AI-powered project impressed judges and attendees, standing out among 195 competing teams.

The team, calling themselves ‘Aichemist’, included Mayur Kinhekar, Rajaseeman PS, Yogeshwar Andi Sudhakaran, Sheetalraj Gangadhar, and Vijay Kalidasan. Together, they set out to revolutionise hospitality using Salesforce’s cloud platform.

Their Smart Hotel Agent uses data cloud, loyalty tiers, Slack, and service tablets to deliver seamless, personalised hotel experiences. ‘We are thrilled with this achievement,’ said senior consultant Mayur Kinhekar. ‘We are proud to be AI agents helping shape the future of AI.’

Team lead Rajaseeman PS explained that their goal was to reduce the need for human interaction in routine hotel tasks. By giving guests tablets, they created a solution that manages everything from check-in to check-out with ease.

In one example, Rajaseeman noted how a spill in a hotel room could be instantly reported and resolved through automated notifications sent to the appropriate department, bypassing traditional calls to the front desk.

By using AI to streamline services, the team not only improved guest experiences but also freed up hotel staff to focus on critical tasks. Their innovative approach captured the imagination of the hackathon’s judges and earned them the prestigious top spot and grand prize.

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By itnews